At Mobile World Congress, I participated in ZTE's mobile voice panel. ZTE presented data researched in China that basically said people want to use speech recognition on their phones, but they don’t use it because it doesn’t work well enough.I have seen similar data on US mobile phone users, and the automotive industry has also shown data supporting the high level of dissatisfaction with speech recognition.
In fact, when I bought my new car last year I wanted the state of the art in speech recognition to make navigation easier… but sadly I’ve come to learn that the system used in my Lexus just doesn’t work well — even the voice dialing doesn’t work well.
As an industry, I feel we must do better than this, so in this blog I’ll provide my two-cents as to why speech recognition isn’t where it should be today, even when technology that works well exists:
- Many core algorithms, especially the ones provided to the automotive industry are just not that good. It’s kind of ironic, but the largest independent supplier of speech technologies actually has one of the worst performing speech engines.
QUIK/Sensory- can you get Bosch to be the ones to make a change for the better?
Thanks in advance
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